Privacy Policy

1. Information We Collect

  • Information You Provide:

    • Contact information (name, email address, phone number)

    • Order details (artwork/cake design, size, delivery address, special instructions)

    • Payment information (bank details)

    • Project related information (images,video, technical drawings)

    • Any other information you voluntarily provide to us (e.g., through contact forms, enquiries)

  • Information Automatically Collected:

    • Website usage data (e.g., IP address, browser type, pages visited, time spent on site)

    • Analytics Cookies

2. How We Use Your Information

  • To fulfil your orders: We use your information to process your orders, arrange delivery, and communicate with you about your order status.

  • To improve our services: We use website usage data to understand how our website is used and to improve user experience.

  • To communicate with you: We may use your contact information to send you updates about your orders, promotional offers, and newsletters (you can unsubscribe at any time).

  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Data Sharing

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as:

    • Delivery services: To arrange artwork/cake delivery.

    • Payment processors: To process your payments securely.

     

  • We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

  • We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure.  

  • Our website uses HTTPS encryption to protect your data during transmission.

  • We regularly review our security measures to ensure their effectiveness.

5. Cookie Policy

This website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device.

  • Essential Cookies: These cookies are necessary for the website to function properly, such as remembering your login details.  

  • Analytics Cookies: These cookies help us understand how visitors use our website so we can improve it.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect your website experience.

6. Embedded Content from Other Websites

Our website may include embedded content from other websites, such as videos or social media feeds. When you interact with this embedded content, you may be sharing information with the third-party website. Please refer to the privacy policies of those third-party websites for more information.

7. Website, Social Media and Embargoes

We may use photographs or descriptions of project/artwork/cake we have created for marketing purposes, including on our website and social media channels.

If you prefer that your project/artwork/cake not be featured in our marketing materials or , please inform us of your preference during the ordering process.

If you provide us with any information or materials subject to an embargo, we will adhere to the embargo restrictions and refrain from publicly disclosing or using such information until the embargo has been lifted.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.